When hate and harassment are just part of the job: Journalists & health communicators online

For many political journalists and health communicators, exposing themselves to hate, harassment, and credibility attacks online is an unavoidable part of the job. Drawing from interviews, surveys, and content analyses of tweets, this lecture shows how facing negativity everyday can make it harder for these public figures to do their jobs and that women and racial, ethnic, and religious minorities receive different kinds of negativity and develop differing responses. Both the type and intensity of negativity online needs to be considered when developing strategies and policies to reduce online harm.