Competition issues in digital ecosystems

Elizabeth Dubois talks about how people’s usage of platforms are affected by switching costs and network effects, as well as behavioural biases, such as confirmation biases. She discusses how these are intensified by some social costs created by the fact that platforms are integrated into people’s social, political and economic lives. Platforms may exploit such behavioural biases to lock users into their ecosystems.

This video was part of the 2021 OECD Competition Open Day.